In the File Name box, type a descriptive name for this key - for example, type WindowsNTx86regkey - and then click Save to save it to your local Desktop. There should be only the following subkeys: Drivers Print Processors If there are any keys other than those listed above, follow these steps: a. Navigate to and then click the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 View the list of subkeys. Click Start, type REGEDIT in the Start Search Bar, and then press ENTER.
Step 1 = Start Windows Explorer, and then rename all files and folders in the following two folders: c:\windows\system32\spool\printers c:\windows\system32\spool\drivers\w32x86 To rename a file, you can right click the file and select Rename.
To fix your issue, it's better to remove the old driver thoroughly, then reinstall the new driver.
In my opinion, your printer driver should be not installed properly.
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